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Outsourced CRM or e-CRM is something that GlobalCom Solutions takes great pride in. We understand that todays customer has more choices than ever before. You must forge solid, profitable connections with your customers and we can help you do that. We understand customer buying decisions and long-term loyalty. We help our clients identify, acquire, and retain their most important asset - their customers! We do this through a full palate of business to business and business to consumer applications such as:

· customer acquisition
· customer activation
· customer retention
· cross-selling/up-selling
· inside sales
· surveys and polling
· Third Party Verification
· Voice over IP (VoIP)
· Level 1-2 Technical Support
·· Appointment setting
· Loyalty Programs
· Product Launches
· Dealer Locator
 · Complaint resolution
· After Hours Support
· Help Desk
· Account Status
· E-mail Management
· Lead Capture
· Promotions
· Welcome calls
· Lead Generation
· Product inquires
· Product registration
· You dream it - we'll create it!

Simply put, we have the resources - people and technology,
with the experience to unite them - to quickly design, implement,
and manage a CRM solution that will deliver results!