Services     In-Bound |
Not just everybody can successfully manage an in-bound campaign. With experience under our belt, GlobalCom Solutions understands the complexities involved with in-bound. We know how to manage the often times fluctuating volumes that are created with this type of program. |
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have the teams ready to respond.
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· We manage successful inbound programs everyday. We do this through: | ||
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Project Management · Technology (ACD, IVR, etc.) · Hiring · Training · Staffing and Scheduling ·Quality Management · Facilities · Redundancy |
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Whether it be sales, technical support, customer service, direct response or any other type of in-bound project, each need is different and requires a special blend of talents and technology to be successful. |