Home
Services
    In-Bound

Not just everybody can successfully manage an in-bound campaign. With experience under our belt, GlobalCom Solutions understands the complexities involved with in-bound. We know how to manage the often times fluctuating volumes that are created with this type of program.

We have the teams ready to respond.
· We manage successful inbound programs everyday. We do this through:

· Project Management
· Technology (ACD, IVR, etc.)
· Hiring
· Training
· Staffing and Scheduling
·Quality Management
· Facilities
· Redundancy


Whether it be sales, technical support, customer service, direct response or any other type of in-bound project, each need is different and requires a special blend of talents and technology to be successful.